Lamabet Terms and Conditions

These terms and conditions form the agreement between you and Lamabet Casino. They govern how you register, play, deposit and withdraw across the casino and sportsbook. By opening an account, ticking the acceptance box or placing a single wager, you confirm that you have read this agreement, that you understand it, and that you agree to be bound by it. If any part of it does not sit right with you, please do not use the site.

All balances, limits and figures on this page are stated in Canadian dollars (C$). The rules below apply to every player who accesses Lamabet from Canada, and they work alongside the specific terms attached to individual promotions. Where a promotional rule and a general rule appear to differ, the promotional rule applies to that offer only.

Acceptance and Eligibility at Lama bet

You may only use Lamabet if you meet every condition in this section. Membership is a privilege we extend to players who register honestly and play within the rules, and we reserve the right to decline or close an account that does not qualify.

• You are at least 19 years of age, which is the minimum gambling age in most Canadian provinces and the threshold we apply to all accounts.
• You are a resident of an eligible region and are not accessing the site from a jurisdiction where online gambling is restricted or prohibited.
• You are acting on your own behalf, not for an employer, a syndicate or another person.
• You hold one account only. Duplicate accounts, whether opened by the same person under different names or across shared devices, may be suspended and any related winnings voided.
• You have not previously been excluded or barred from Lamabet through self-exclusion or a prior breach of these terms.

Gambling carries financial risk and is meant as entertainment rather than a way to earn income. Please only stake money you are comfortable losing, and read our responsible gaming guidance before you begin.

Registering and Maintaining Your Account

When you register, you agree to supply accurate, current and complete information, including your legal name, date of birth, residential address, email and a valid contact number. The details on your account must match the identity you can prove with documents, because that match is what allows us to release winnings later. Keeping the information up to date is your responsibility; if you move house or change your email, update your profile promptly.

You are responsible for the security of your login. Do not share your password, and do not let anyone else stake from your account, since any activity under your credentials is treated as your own. If you suspect that someone has accessed your account, contact support straight away so we can freeze it while we investigate.

Identity Verification and KYC

Lamabet operates a Know Your Customer process to keep the platform safe and to meet our anti-money-laundering obligations. Verification is standard across regulated gaming, and clearing it early saves time when you come to cash out.

As part of this process we may ask you to provide:

1. Proof of identity, such as a passport, driver's licence or provincial photo card.
2. Proof of address dated within the last three months, such as a utility bill or bank statement.
3. Proof of the payment method used to fund the account, for example a redacted card image or a wallet screenshot.
4. A source-of-funds explanation where account activity calls for it.

We may request these documents at registration, before a first withdrawal, or at any later point. Until verification is complete, withdrawals stay on hold and certain limits may apply. We reserve the right to suspend an account where documents are not supplied, appear altered, or do not match the registered details.

Deposits and Withdrawals

Funding your account is designed to be quick and familiar for Canadian players. We accept Interac, Visa and Mastercard, e-wallets such as Skrill, Neteller and Jeton, and a range of cryptocurrencies including Bitcoin, Ethereum, Litecoin and USDT. The minimum deposit is C$30, and deposits are normally credited instantly once your payment provider confirms them.

Withdrawals are paid back through an eligible method in your name, and your account must be fully verified before your first withdrawal is released. Where possible, funds return to the same method used to deposit. Processing times vary by channel, with crypto usually the fastest and bank-linked methods taking a little longer once the payout leaves our queue.

The following withdrawal limits apply to standard accounts and are stated in Canadian dollars:

Larger balances are paid out in instalments that respect these caps. We may hold or reverse a payment where we suspect fraud, where verification is outstanding, or where a bonus condition has not been met. Payment provider fees and currency conversion sit outside our control and may apply depending on the method you choose.

General Bonus and Promotion Rules

Bonuses add value to your play, and they come with conditions that keep offers fair for everyone. The rules here apply across our promotions; each individual offer also carries its own terms, which you should read on the bonuses page before you opt in.

How Wagering Works on a Lamabet Bonus

Bonus funds carry a wagering requirement that must be met before the associated winnings can be withdrawn. As an example, a welcome bonus may need to be wagered 35 times (x35) before it converts to cash. Different game categories contribute to wagering at different rates, so slots typically count in full while table games and live dealer games count at a reduced percentage or not at all.

Other standing rules include:

• The maximum bet while a bonus is active is C$10 per spin or hand. Stakes above this can void the bonus and any winnings from it.
• Only one active bonus is allowed at a time. A new bonus cannot be claimed until the current one is cleared or forfeited.
• Bonuses expire if the wagering is not completed within the stated timeframe, after which unused bonus funds are removed.
• Attempting to gain an edge through low-risk or opposite-side betting patterns to clear wagering is not permitted.

We may vary, pause or withdraw a promotion, and we may remove a bonus from an account where a term has been broken. For the current welcome package, cashback and seasonal deals, always check the offer details rather than relying on figures quoted elsewhere.

Fair Play and Prohibited Conduct

Lamabet is built on the idea that every player gets a fair game, which only holds if nobody games the system. You agree not to use the site for any unlawful purpose and not to engage in conduct that damages the platform or other players. The following are prohibited and may lead to suspension, forfeiture of funds or closure of your account:

• Fraud of any kind, including chargebacks made in bad faith, stolen payment methods or falsified documents.
• Collusion between players or the use of a group to manipulate outcomes, tables or promotions.
• Bonus abuse, such as opening multiple accounts to claim the same offer repeatedly.
• Use of bots, automated software, exploits or any tool that interferes with the normal operation of the games.
• Providing false registration details or acting on behalf of an excluded person.

Where we identify prohibited conduct, we may void the related bets and winnings, reclaim bonus funds and, where the law requires, share information with relevant authorities. Our decision on matters of fair play is made in good faith after reviewing the available evidence.

Intellectual Property

The Lamabet name, logo, llama branding, page designs, text, graphics and software are owned by us or licensed to us by our partners. You may view and use the site for your own personal play, but you may not copy, redistribute or exploit any part of it for commercial purposes without written permission. The games remain the property of the studios that supply them, and nothing in this agreement transfers any ownership right to you.

Limitation of Liability

The site is provided on an as-available basis. To the extent permitted by law, we are not liable for losses that arise from events beyond our reasonable control, including connection failures, third-party payment delays, or interruptions to game feeds. Where a game malfunctions, the affected round is void and any stake on it is returned; a malfunction voids all related plays and pays.

You accept that gambling outcomes are determined by chance and that we do not guarantee any win. Our total liability to you for any claim connected to your use of the site is limited to the balance in your account at the time the claim arises. Nothing in this section limits liability that cannot lawfully be excluded.

Account Closure and Self-Exclusion

You can close your account at any time by contacting support, and we will help you withdraw any remaining verified balance. If you feel that play is no longer under control, you can set deposit and loss limits, take a cooling-off period, or ask for self-exclusion, all of which we action promptly. During self-exclusion we will not knowingly reopen your account or send you promotional messages.

We may also close or suspend an account on our side where a serious term has been breached, where verification cannot be completed, or where continuing the relationship would breach our obligations. Tools and further guidance are set out on our responsible gaming page, and we encourage you to use them whenever you need a break.

Complaints and Contact

If something goes wrong, we would rather hear about it and fix it. Start with live chat or email so an agent can look into your account directly; most issues are settled at that first stage. If your complaint is not resolved to your satisfaction, ask for it to be escalated and provide your account email along with any reference numbers so the review team can trace the events in full.

We aim to acknowledge written complaints quickly and to give a clear response once we have reviewed the account. Keeping records of your deposits, bets and any messages helps us reach a fair outcome sooner.

Governing Terms and Amendments

These terms, together with our privacy policy and the rules attached to individual promotions, make up the full agreement between you and Lamabet. If a court finds any single clause unenforceable, the remaining clauses stay in force. Our failure to enforce a right on one occasion does not waive that right on another.

We may update this agreement from time to time to reflect changes in our services, our banking options or the law. When we make a material change, we will post the revised version on this page, and your continued use of the site means you accept it. We suggest reviewing these terms occasionally so you stay familiar with the rules that apply to your play.